The consumer has the right to withdraw without reason within 14 calendar days of receipt of the product in accordance with Law 2551/1994 (as amended by K.Y.A. Z1-891/2013). To complete the return or exchange, the products should be carefully packed to avoid possible damage during the shipping process
Returns are accepted at the purchase price and with a valid sales receipt or exchange card. Products on sale are non-refundable. Returned items are invoiced according to their proof of purchase.
If a customer wishes a refund, then it should be done in the same way that the payment was made. In case the transaction has been completed through a credit or debit card, the refund will be made to the card used for the transaction and not in any other way (e.g. deposit to the customer’s account), within 15 days.
Products like socks cannot be returned for hygiene reasons.Â
CYPRUS
Shipments returned from Cyprus are borned by the transport costs and not by additional shipping costs.
Cancellation
For purchase cancellations, the customer has the option to cancel his order free of charge, provided that the product has not left the company’s premises for delivery and after contacting [email protected].
The refund is valid for online purchases and for in-store purchases. Please note that the shipping cost included with the order is non-refundable.